horas7 Casino & Sportsbook Data Care
This page describes what data we collect when you use horas7 and how we keep that information protected. Our data practices differ from generic websites because we process financial transactions, verify identity for account opening, and maintain records of all betting activity for regulatory compliance.
We collect and retain only the information necessary to operate horas7—to verify your email, process deposits and withdrawals, settle bets using official data, and support your account. We do not sell your data to advertisers or marketing firms. We do not track your offline behaviour. We do not use your information beyond what is needed to serve our platform and comply with law.
This policy explains what we collect, how we use it, who may access it, how long we keep it, and what rights you have. Our servers may sit outside your jurisdiction—your data may be processed, stored, or transferred across borders—but we apply the same protection standards regardless of location.
What data we collect on horas7
When you register with horas7, we collect your email address, a password you create, and basic profile information: your name, date of birth, and country. We verify your email by sending a confirmation link to your inbox—you must click it to activate your account. At that point, we confirm your email is genuine and belongs to you.
When you deposit funds, we collect payment details. For e-wallet payments through DANA, e-wallet, mobile banking, local payment, or online payment, we see your transaction ID and the amount. For bank transfers via e-wallet, mobile banking, local payment, or online payment, we record your account holder name, account number, and transfer details. For e-wallet payments, we record the transaction reference. We do not store your full payment credentials—those are handled by your bank or payment provider.
When you bet on football markets—Liga 1, Piala Indonesia, Piala AFF, Champions League—we record your stake, the market you selected, the odds you received, and the settlement outcome. The same applies to live-dealer games, slots, and esports tournaments. All this information is tied to your account and retained for settlement, dispute resolution, and regulatory record-keeping.
We also log technical information: the device you use, your browser type, your IP address (to detect fraud and enforce geographic restrictions), and your activity timestamps. We do not log your keystroke patterns or mouse movements. We do not track you across other websites.
Data we collect
- Email address, password, name, date of birth, country
- Payment method details and transaction records
- All bets, wagers, and game activity with timestamps
- Technical information: device, browser, IP address
- Support ticket history and correspondence
How we use your data on horas7
We use your email to verify your account, send password resets, notify you of withdrawals, and contact you about account security. We use your payment information to process deposits and withdrawals and to prevent fraud. We use your betting history to settle bets correctly, resolve disputes, and comply with record-keeping regulations in our operating jurisdictions.
We use your IP address to enforce geographic restrictions—to ensure horas7 is available only in jurisdictions where it is legal. If we detect access from a prohibited region, we restrict your account. We also use IP data to identify suspicious patterns that suggest account takeover or fraud.
We do not use your data for marketing, advertising, or profiling. We do not sell your information to third parties. We do not use machine learning to build behavioral models of you. We use your data only to operate horas7 and comply with law.
"We collect data to verify accounts, process payments, settle bets, and comply with regulations. We do not use it for marketing, profiling, or selling to third parties."
Third-party processors we work with
We partner with payment processors to handle deposits and withdrawals. When you choose mobile banking, local payment, or a bank transfer, your transaction data passes to that payment provider. We do not control how those companies handle your information—they operate under their own privacy policies. We only share data necessary for the transaction to complete.
We use cloud infrastructure to host our platform and store data. Our servers may be located outside your country. We ensure these providers meet security standards through data-processing agreements that restrict what they can do with your information.
We use fraud-detection services to identify suspicious account activity. These services receive limited data—your IP address, device fingerprints, transaction patterns—and return a risk score. We use that score to decide whether to approve or review a transaction. Fraud services operate under strict confidentiality agreements and cannot use your data for other purposes.
Your rights regarding your data on horas7
You have the right to request a copy of all data we hold about you. Contact our support team through the Help page with the subject "Data Access Request." We will compile your information and send it to you in a readable format, typically within 30 days.
You have the right to request corrections if your data is inaccurate. If your name or email is wrong in our records, contact support and we will update it.
You have the right to request deletion of your data after your account is closed, subject to legal retention requirements. We may need to keep betting records, payment transactions, and compliance documentation for a period set by law. Once that period expires, we delete your personal information.
You have the right to object to automated decision-making that significantly affects you. If we suspend your account based solely on automated fraud detection, you can request human review. We will explain our decision and consider your appeal.
Cookies and tracking on horas7
We use cookies to keep you logged in to horas7. These are session cookies—they expire when you close your browser. We use no tracking cookies that follow you across the internet. We do not use analytics services like Google Analytics that build profiles of your behaviour.
Our platform may use local storage to remember your preferences—whether you prefer to view odds as decimals or fractions, your language choice, or your game category filter. This data stays on your device and never leaves horas7.
We do not use third-party advertising networks. We do not allow advertisers to place tracking pixels on horas7. Our ads, if any, are served directly by us without behavioral targeting.
How long we keep your data
We retain account information—email, name, date of birth—for as long as your account is active and for a period after closure to handle any remaining disputes or withdrawals. Betting records are kept for a minimum of five years to comply with gaming regulations. Payment records are kept for seven years to comply with anti-money-laundering regulations.
Technical logs—IP addresses, device fingerprints—are kept for 90 days then deleted. Support correspondence is kept for two years. Once the retention period ends, we delete the data unless law requires us to keep it longer.
If you request deletion before the retention period expires, we honour that request unless law prevents it. We will confirm deletion in writing.
Contact us about privacy on horas7
Questions about how we handle your data, requests to access or delete information, or complaints about our privacy practices should be directed to our support team. Use the Help page to submit a Data Privacy Request. Include your account email, specify what you want (access, correction, deletion), and describe any concerns. We aim to respond within 30 days.
If you are in a jurisdiction with a data protection authority, you may also file a complaint with that authority. We will cooperate with any official inquiry.
Our commitment to protecting your data on horas7
We at horas7 apply industry-standard encryption to all data in transit. Your login session is encrypted. Your payment information is encrypted end-to-end. Our servers use firewalls and access controls to prevent unauthorized viewing of your data.
We employ limited staff to access your data—only those whose job requires it. Support staff can view your account and transaction history to resolve issues. Developers can access technical logs to debug problems. Finance staff can view payment records for reconciliation. All staff sign confidentiality agreements and undergo security training.
We undertake no absolute guarantee that data cannot be breached. We do promise that we take reasonable precautions, that we respond immediately if a breach occurs, that we notify affected users, and that we cooperate with authorities to investigate. If you believe your data has been misused, contact us immediately.
Your data is integral to how horas7 operates. We treat it carefully because it belongs to you, not us. We do not sell it, we do not disclose it without legal authority, and we do not use it beyond serving our platform. If you have questions about our practices, contact our support team. Our services are available only where local law permits—before you open an account with horas7, verify that access is legal in your jurisdiction.